Terms & Conditions

Booking a tour with Periplus Travel Pvt Limited equates to agreeing to the terms and conditions mentioned below. Therefore, you are requested to read them carefully before you book your tour.

These terms and conditions shall apply on all the bookings made with Periplus Travel Pvt Limited by any individual traveler or group, whether directly or through our associates located in anywhere in the world.

Travel Insurance

Periplus Travel Pvt Limited strongly recommends purchasing a comprehensive travel insurance in your home country in order to protect yourself from unforeseen events. The insurance should comprehensively cover – including but not limited to – flight/train cancellations and delays, hotel cancellations, non-use of pre-agreed services, missed flight/train connections, any accident, medical treatment or hospitalization, any medical evacuation (including by air ambulance), any disruption during travel on account of rains/floods/strike or any public disorder, etc.

Periplus Travel Pvt Limited does not sell or assist in buying insurance. Any disputes between you and your insurance provider will have to be dealt with directly and under no circumstances Periplus Travel Pvt Limited is liable for any disputes.

Payment, Cancellation & Refund Terms 

Periplus Travel Pvt Limited will require 25% of the total cost as non-refundable deposit at the time of booking. The balance 75% will be payable 60 days before the start of the tour.

Periplus Travel Pvt Limited’s general cancellation timelines are as follows:

o If the tour is cancelled 61 days or more before the start of the tour: 25% of the total tour cost will be charged as Cancellation Charges

o If the tour is cancelled within 60-31 Day of the start of the tour: 40% of the total tour cost will be charged as Cancellation Charges

o If the tour is cancelled within 30-16 Day of the start of the tour: 60% of the total tour cost will be charged as Cancellation Charges

o If the tour is cancelled within 15-6 Day of the start of the tour: 75% of the total tour cost will be charged as Cancellation Charges

o If the tour is cancelled within 5 Days of the start of the tour: 90% of the total tour cost will be charged as Cancellation Charges

o ‘No Show’ on the date of start of the tour: 100% of the total tour cost will be charged as Cancellation Charges

o There is no refund for arriving late or leaving a trip early

In some instances, the payment and cancellation terms will be more stringent. Typically, these instances include such services as Luxury Trains, Chartered Airplanes, Cruises and travel during peak periods like Christmas-New Year or during any localized fairs/festivals/events such as Pushkar Fair, Jaipur Literature Festival, Diwali, etc. At the time of booking, you will be informed of such exceptional conditions and the applicable cancellation terms.

• Any applicable or agreed refund would be processed to the same account from where the money was received. The refund process would take up to 10 work days.

General

• Periplus Travel Pvt Limited safeguards, according to strict standards of security and confidentiality, any information our customers share with us.

• We reserve the right to make route and accommodation modifications if the situation demands so. We will not reimburse any personal expenses due to changes in itineraries.

• In case we cancel a trip, all payments received will be fully refunded. We will not reimburse any personal expenses due to tour cancellation, such as prepaid hotel expenses or airline tickets.

• We are not responsible for expenses incurred due to travel delays, flight cancellation or illness.

• If you need to postpone your travel dates, you can request us for the same. Applicable cancellation charges would be enforced on all previously held arrangements. New travel dates would be considered as fresh travel arrangements.

• We reserve the right to remove any member of the group during the trip if we feel that person’s conduct or fitness is not compatible with other trip members.

• We are not liable for bodily injury or property damage as a result of physical exertion for which a guest is not prepared; forces of nature; travel by plane, train, car or bicycle.

• In case of a medical emergency, the guide or the driver will make the necessary arrangements to take you to the nearest medical centre. In rural areas and smaller towns and cities, medical facilities and evacuation services may be limited.

• We do not own accommodation (hotels, resorts, camps, etc) where our guests stay. While they adhere to our strict quality standards, the ultimate responsibility for the service is with the hotels themselves. 

Privacy Policy

When you book a tour with Periplus Travel Pvt Limited, we collect your personal information such as your name, age, address, phone number, email address, emergency contact information, passport information, travel medical information (where required), travel budget, accommodation and other preferences. This information enables us to organize the tour for you, book flights & trains, accommodations, process payments, etc.

Periplus Travel Pvt Limited are committed to maintaining the privacy of this personal information. Our privacy policy describes how we treat personal information received from you.

• To better understand your needs as a customer and determine eligibility for our services.

• Share it with authorized employees and relevant travel partners and suppliers such as hotels, airlines, train operators, etc. For example, if your trip includes a train journey, we are required to provide certain personal information to the train operator or booking agent for the purposes of booking your ticket.

• Carrying out internal accounting and administration of our business.

• Complying with laws and regulations of the country.

• We may transfer your information in case of a merger or sale of our company as part of a corporate reorganisation.

• For sending occasional newsletter (which you may opt out from at any time).

• We use cookies in order to uniquely identify your browser and improve the quality of our service. "Cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. If you choose to disable cookies, some areas of our website may not work properly or at all. We use third party tools, who may collect anonymous information about your visits to our website using cookies, and interaction with our products and services. Such third parties may also use information about your visits to our website products and services and other websites to target advertisements for our products and services. No PII (personal identifiable date) is collected or used in this process. These third parties do not know or have access to the name, email address, biodata or any personally identifying information about our users. You can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies by browser to browser. Please refer to the help file of your browser to understand the process of deactivating Cookies on your browser.

If our privacy policy changes in the future, it will be posted here.

Disclaimer

All the contents of this site are only for general information or use. Periplus Travel Pvt Limited excludes any warranty, express or implied, as to the accuracy, completeness, fitness for a particular purpose of the site or any of its contents. Periplus Travel Pvt Limited will not be liable for any damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the site, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the site or any such contents.

Periplus Travel Pvt Limited makes no warranty that the contents of the site are free from infection by viruses or anything else, which has contaminating or destructive properties.

Certain links on the website may lead to resources located on servers maintained by third parties over whom Periplus Travel Pvt Limited has no control. Periplus Travel Pvt Limited accepts no responsibility or liability for any of the material contained on those servers.

We reserve the right to add to or change the content of this site and you will be deemed to have accepted any change if you access the site after that time.

Reach us

HQ

218-219, M3M Cosmopolitan, Golf Course Extension Road, Sector 66, Gurgaon – 122002

Connect

Telephone: +91-124-4974678
Email: contact@PeriplusTravel.com

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Terms & Conditions